Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine the correct size for my order?
Please refer to our comprehensive size guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
Are your materials sustainably sourced?
Yes, UroTuning is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order enters our fulfillment process and cannot be changed.
How should I care for my UroTuning garments?
Specific care instructions are listed on the inner garment tag. Generally, we recommend cold washing and air drying to maintain fabric integrity.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What should I do if I receive a defective item?
If your item arrives damaged or defective, please contact our support team within 48 hours of delivery with photos of the issue for a priority replacement.